Innovative, resilience, transparency, and cyber-security:
In a fast evolving and uncertain environments banks are required to properly address growing customer demands while they are developing a resilient operational model to adapt quickly to market changes. This is exposing enormous pressure on the banking system, infrastructure, and the technical team to evolve quickly, increase reporting transparency and demonstrate sustainable roadmap. Cybersecurity and migrating the core models and databases to cloud are major challenges facing the IT department and the banking system. All these initiatives and tasks needs to be managed properly to provide the best interactive experience for the customers and the bank employees.
In summary, the following are the major breakthroughs every banking system should go through to thrive and prosper in the current market:
- Customer experience
- Employee experience
- Cybersecurity
- Migration to cloud infrastructure
- Sustainability through greener portfolio and lowering carbon footprint
